Wednesday, February 24, 2010

Taking Auto Recalls Serious

US News and World Report published an interesting article on auto recalls. One of the major problems with recalls is that customers often don't take them that seriously. Many see their car as working fine an ignore the fact that there could potentially be a major safety issue that needs to be dealt with. It's wise to call the dealer or manufacture if there are any questions about a recall as they should be able to provide the information needed to determine if ones safety is at risk...

Car Safety Recalls: What You Need to Know


Recall Apathy

In fact, according to Tyson, recall completion rates show car owners are quite apathetic when it comes to responding to recalls. In some cases, the rates of completing the recall repairs are only 20 to 40 percent.



The only outstanding success (completion-wise) was the Firestone tire recall of 2001, which became one of the most tragic recall-related events. In that case, a design flaw causing tread separations in specific Firestone tires led to more than 174 deaths and 700 injuries. The tragedy of the situation led to so much publicity that drivers couldn't ignore the recall and most of them took their tires in to be replaced.

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